1. Integrava subprocessors
These providers process data for Customer Success Point SRL so we can host and bill the service. They apply to every workspace.
- Amazon Web Services — compute, Postgres, object storage, cache, and backups. Location: European Economic Area (eu-north-1, Stockholm).
- Amazon SES — transactional email (invitations, verification, password reset, exports). Location: European Economic Area (eu-north-1).
- Stripe — checkout, subscriptions, invoices, card storage, and Adaptive Pricing. Location: European Economic Area and the United States. Integrava does not store full card numbers.
2. Services you choose
These recipients get personal data only when a workspace owner configures them. Model and search calls use API keys you supply. Your contract with that provider covers their processing, including any transfer outside the European Economic Area.
- OpenAI, Anthropic, Google, xAI, or an OpenAI-compatible endpoint you set — prompts, retrieved knowledge, and embeddings. Location: the provider's region, often the United States, or the host you configure.
- Tavily — search query (up to 500 characters, which can include customer message text) when a Tavily key is saved. Location: United States (api.tavily.com).
- Cloudflare Turnstile — visitor IP and verification token, only on embed widgets where you enable Turnstile. Location: Cloudflare's global network.
- Integrations you connect — Gmail, Microsoft 365, Google Drive, Google Play, Notion, Zendesk, Shopify, Slack, Helpshift, Snowflake, Firebase, PostHog, Mixpanel, the Apple App Store, and custom HTTP APIs. Location: the service you connect, which may be outside the European Economic Area.
3. Changes
We update this page when we add or replace an Integrava subprocessor. Customer-selected services change when you connect or disconnect them. Questions: contact@integrava.ai.
Privacy Policy · Data Processing Addendum · Terms of Service
