Reduce escalations and help agents resolve issues faster.
Centralize operational knowledge, validate AI responses in the playground, and deploy support assistants across your website and email channels.
Customer question
Integrava AI
Sources: Admin Playbook · Getting Started Guide
Teach your knowledge.
Answers today. Investigations made easy.
Create your workspace and invite your team.
Connect your preferred provider in Settings so answers run on your account.
Upload files, paste text, or sync from Notion, Zendesk, Google Drive, and more.
Add a link on your website for the embed widget, or integrate programmatically with the developer SDK.
Upload PDFs, docs, URLs, and text. Chunk, embed, and test retrieval, so every reply is grounded in what you actually teach the assistant.
Knowledge base
Train your workspace once. The AI Playground, embed widget, and email assistant answer customers using your docs, not live lookups into billing or analytics tools.
How do I set up an automation?
To set up an automation you have to be an Admin. Once your role is confirmed, you'll have to access Settings → Automations → Create new automation…
Sources: Admin Playbook · Getting Started Guide
Embed chat on your site and sync email tickets. Review threads, take over from the bot when needed, and keep answers aligned with your knowledge base.
Embed widget
Site visitors ask; AI cites your docs
Email inbox
Shared Gmail threads with AI assist
Team review
Playground + Conversations for your staff
Train sources, test in the playground, embed on your site, and handle email, all grounded in the documents you upload, not external analytics or billing systems.
Setup guides and analytics reference for workspace owners, admins, and support leads.
Every tier includes the full Integrava platform: CRM, workflows, QA, channels, and AI training. Pay a monthly platform fee plus usage for conversations handled on Integrava. Bring your own LLM API keys; we never resell model tokens.
Starter
Platform tierSelf-serve; deflection overage available
€349 / month
or €3,476 / year (17% off platform fee and usage rates)
250 AI deflections/mo · 100 workflow runs/mo · 50 AI QA reviews/mo included.
Growth
RecommendedDesign partners & scaling teams
€990 / month
or €9,851 / year (17% off platform fee and usage rates)
1,000 AI deflections/mo · 200 workflow runs/mo · 200 AI QA reviews/mo included.
Scale
Platform tierHigh volume & enterprise SLA
€1,900 / month
or €18,924 / year (17% off platform fee and usage rates)
3,000 AI deflections/mo · 500 workflow runs/mo · 400 AI QA reviews/mo included.
Custom
EnterpriseEnterprise volume, SLA & negotiated usage
Let's talk
Custom platform fee & usage bands
Need higher limits, custom SLAs, security review, or annual invoicing? We will tailor platform fee and usage bands to your volume.
Talk to salesUsage is metered on live channels (embed, email, CRM). Playground training is capped at 100 messages per month and does not appear on your invoice. Annual prepay saves 17% on usage rates as well as the platform fee (rates below are monthly list prices).
| Tier | Deflection overage | Total per deflected thread* |
|---|---|---|
| Starter | +€0.55 | €0.75 |
| Growth | +€0.55 | €0.75 |
| Scale | +€0.40 | €0.60 |
Isolated data per organization, encrypted credentials, and domain-locked embed widgets.
Playground, conversations, and roles, help customers without juggling five tools.
From indie teams to growing ops, add sources as your product and policies evolve.
Workspace AI keys stay encrypted. We never train on your content.
